Commitment to quality

We provide products of the highest possible quality.

As well as being ISO 9001:2000 and ISO 13485:2003 accredited, we have a comprehensive Quality Management System (QMS) which ensures that our standards are never allowed to slip. This QMS is regularly reviewed to make sure it is fit for purpose through a program of internal auditing, management reviews and corrective action (when the need arises).

We also have the highest expectations for each of our carefully chosen manufacturing, supply chain and distribution partners. These companies are expected to hold themselves to the same high standards that we strive towards every day. Partner companies are expected to be fully compliant with all relevant regulatory requirements as well as GAMA’s further, internally-stipulated conditions.

Our team of local and international auditors regularly visit our factories and distribution centres to ensure that our quality, environmental and social standards are enforced.

Since 2013, we have increased our comprehensive in-person audits by 50% and have performed over 150 reviews in the last year alone. In cases of non-compliance, we take immediate action, working directly with our suppliers to improve standards.

ISO Certificates
WEEE compliance
Glossary of Terms
Glossary of abbreviations
WEEE compliance

As part of our commitment to protecting the environment, GAMA works diligently to ensure that all of our manufacturing partners follow the appropriate WEEE (waste electrical and electronic equipment) regulations wherever they apply.

Our partner companies are expected to maintain a very high standard in their operations and GAMA is happy to provide the necessary guidance and support to them whenever required.

Our practice of regularly auditing partner factories helps to ensure compliance.

Glossary of Terms
TermDefinition
AerobeAn organism that grows in the presence of oxygen.
Aerobic Colony CountThe number/type of pathogens recovered from a surface.
AnaerobeAn organism that grows in the absence of oxygen.
Alcohol hand rub (AHR)A formulation of alcohol (e.g. ethanol, isopropanol, n-propanol) used to reduce the number of microorganisms on hands that are not visibly soiled.
Antibiotic-resistant organism (ARO)A microorganism that has developed resistance to the action of certain classes of antibiotics.
AntisepticAn agent that can kill or inhibit microorganisms on living tissue and skin.
BactericidalLethal activity against bacteria.
BioburdenThe numbers and types of microorganisms on a contaminated surface.
BiocideUsually a broad-spectrum chemical or physical agent that inactivates microorganisms.
CleaningThe physical removal of foreign material (e.g. dust, soil) and organic material (e.g. blood, secretions, excretions, microorganisms) with water, detergents and mechanical action.
ContaminationThe presence of an infectious agent on hands and fomites.
Contact timeThe time necessary for a disinfectant to result in a significant reduction (usually 3 log reduction) in microorganisms.
DetergentAn emulsifying agent that contains surfactants and/or protease enzymes and whitening agents.
DisinfectantA chemical applied on surfaces or medical equipment/devices which is capable of disinfection.
DisinfectionThe process of removing/reducing the numbers of an infectious agent. Disinfection does not destroy bacterial spores.
FomitesAn inanimate object that may be contaminated with microorganisms and serve as a vehicle of transmission.
Healthcare-associated infection (HCAI)A term relating to an infection that is acquired during the delivery of healthcare (also known as nosocomial infection).
High-touch surfacesHigh-touch surfaces are those that have frequent contact with hands. Examples include doorknobs, call bells, bedrails, light switches, wall areas around the toilet and edges of privacy curtains.
InfectionThe entry and multiplication of an infectious agent in the tissues of the host.
Infection prevention and controlEvidence-based practices and procedures that, when applied consistently in healthcare settings, can prevent or reduce the risk of infection in clients/patients/residents, healthcare providers and visitors.
Low-level disinfection (LLD)Level of disinfection required when processing non-invasive medical equipment (i.e. non-critical equipment) and some environmental surfaces. Equipment and surfaces must be thoroughly cleaned prior to low-level disinfection.
Low-touch surfacesSurfaces that have minimal contact with hands. Examples include walls, ceilings, mirrors and window sills.
MicrobicideA substance that destroys infectious agents, including, bacteria, viruses and fungi.
NeutralisationThe ability to stop the activity of a microbicide at a defined exposure time.
ReservoirAny person, animal, substance or environmental surface in or on which an infectious agent survives or multiplies, posing a risk for infection.
SporicidalLethal activity against spores.
SporistaticInhibition of spore germination.
Glossary of abbreviations
AbbreviationName
ACCAerobic colony count
AHRAlcohol hand rub
ATPAdenosine triphosphate
CDCCentres for Disease Control and Prevention
CDIClostridium difficile infection
HCAIHealthcare-associated infections
HCWHealthcare workers
KPCKlebsiella pneumonia carbapenemase
LLDLow-Level disinfection
MRSAMethicillin-resistant staphylococcus aureus
MSDSMaterial Safety Data Sheet
NAONational Audit Office
PPMParts per million
QACQuaternary Ammonium Compound
RCNRoyal College of Nursing
UVIUltraviolet irradiation
VHPVaporised hydrogen peroxide
VOCVolatile organic compounds
VREVancomycin-resistant enterococci

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