Regulatory Affairs & Quality Assurance

Commitment to quality

We provide products of the highest possible quality.

As part of as being ISO 9001:2015 a accredited, we have a comprehensive Quality Management System (QMS) which ensures that our standards are never allowed to slip. This QMS is regularly reviewed to make sure it is fit for purpose through a program of internal auditing, management reviews and corrective action (when the need arises).

We also have the highest expectations for each of our carefully chosen manufacturing, supply chain and distribution partners. These companies are expected to hold themselves to the same high standards that we strive towards every day. Partner companies are expected to be fully compliant with all relevant regulatory requirements as well as any additional conditions required by GAMA.

Our team of local and international auditors regularly visit our factories and distribution centres to ensure that our quality, environmental and social standards are enforced.

We have progressively increased our comprehensive programme of audits and supplier reviews over several years. In cases of non-compliance, we require immediate action, working directly with our suppliers to improve standards.

As part of our commitment to protecting the environment, GAMA works diligently to ensure that all of our manufacturing partners follow the appropriate WEEE (waste electrical and electronic equipment) regulations wherever they apply.

Our partner companies are expected to maintain a very high standard in their operations and GAMA is happy to provide the necessary guidance and support to them whenever required.

Our practice of regularly auditing partner factories helps to ensure compliance.

Term Definition
Aerobe An organism that grows in the presence of oxygen.
Aerobic Colony Count The number/type of pathogens recovered from a surface.
Anaerobe An organism that grows in the absence of oxygen.
Alcohol hand rub (AHR) A formulation of alcohol (e.g. ethanol, isopropanol, n-propanol) used to reduce the number of microorganisms on hands that are not visibly soiled.
Antibiotic-resistant organism (ARO) A microorganism that has developed resistance to the action of certain classes of antibiotics.
Antiseptic An agent that can kill or inhibit microorganisms on living tissue and skin.
Bactericidal Lethal activity against bacteria.
Bioburden The numbers and types of microorganisms on a contaminated surface.
Biocide Usually a broad-spectrum chemical or physical agent that inactivates microorganisms.
Cleaning The physical removal of foreign material (e.g. dust, soil) and organic material (e.g. blood, secretions, excretions, microorganisms) with water, detergents and mechanical action.
Contamination The presence of an infectious agent on hands and fomites.
Contact time The time necessary for a disinfectant to result in a significant reduction (usually 3 log reduction) in microorganisms.
Detergent An emulsifying agent that contains surfactants and/or protease enzymes and whitening agents.
Disinfectant A chemical applied on surfaces or medical equipment/devices which is capable of disinfection.
Disinfection The process of removing/reducing the numbers of an infectious agent. Disinfection does not destroy bacterial spores.
Fomites An inanimate object that may be contaminated with microorganisms and serve as a vehicle of transmission.
Healthcare-associated infection (HCAI) A term relating to an infection that is acquired during the delivery of healthcare (also known as nosocomial infection).
High-touch surfaces High-touch surfaces are those that have frequent contact with hands. Examples include doorknobs, call bells, bedrails, light switches, wall areas around the toilet and edges of privacy curtains.
Infection The entry and multiplication of an infectious agent in the tissues of the host.
Infection prevention and control Evidence-based practices and procedures that, when applied consistently in healthcare settings, can prevent or reduce the risk of infection in clients/patients/residents, healthcare providers and visitors.
Low-level disinfection (LLD) Level of disinfection required when processing non-invasive medical equipment (i.e. non-critical equipment) and some environmental surfaces. Equipment and surfaces must be thoroughly cleaned prior to low-level disinfection.
Low-touch surfaces Surfaces that have minimal contact with hands. Examples include walls, ceilings, mirrors and window sills.
Microbicide A substance that destroys infectious agents, including, bacteria, viruses and fungi.
Neutralisation The ability to stop the activity of a microbicide at a defined exposure time.
Reservoir Any person, animal, substance or environmental surface in or on which an infectious agent survives or multiplies, posing a risk for infection.
Sporicidal Lethal activity against spores.
Sporistatic Inhibition of spore germination.
Abbreviation Name
ACC Aerobic colony count
AHR Alcohol hand rub
ATP Adenosine triphosphate
CDC Centres for Disease Control and Prevention
CDI Clostridium difficile infection
HCAI Healthcare-associated infections
HCW Healthcare workers
KPC Klebsiella pneumonia carbapenemase
LLD Low-Level disinfection
MRSA Methicillin-resistant staphylococcus aureus
MSDS Material Safety Data Sheet
NAO National Audit Office
PPM Parts per million
QAC Quaternary Ammonium Compound
RCN Royal College of Nursing
UVI Ultraviolet irradiation
VHP Vaporised hydrogen peroxide
VOC Volatile organic compounds
VRE Vancomycin-resistant enterococci